Privacy Policy

How Primebridgecap protects and manages your personal information

1 Information We Collect

At Primebridgecap, we collect information that helps us provide better budgeting services and improve your financial planning experience. This includes personal details you provide during registration, such as your name, email address, and contact information. We also gather financial data you choose to input into our budgeting tools, including income figures, expense categories, and spending patterns.

Account Information

Name, email address, phone number, and billing details necessary for account creation and management.

Financial Data

Budget categories, income information, expense tracking data, and financial goals you set within our platform.

Usage Information

How you interact with our services, including features used, time spent, and preferences selected.

We automatically collect certain technical information when you use our website, including your IP address, browser type, device information, and cookies that help us remember your preferences. This technical data helps us maintain security and improve our service performance.

2 How We Use Your Information

Your personal information serves several important purposes that directly benefit your budgeting experience. We use your data to provide personalized financial insights, generate spending reports, and help you track progress toward your financial goals. This processing enables us to offer relevant budgeting recommendations tailored to your specific financial situation.

Service Delivery: We process your information to deliver core budgeting features, generate reports, send account notifications, and provide customer support when needed.

Platform Improvement: We analyze usage patterns to identify areas for enhancement, develop new features, and ensure our platform meets evolving user needs.

Communication: We send important account updates, security notifications, and occasionally share educational content about budgeting and financial planning.

We never sell your personal information to third parties or use your financial data for purposes unrelated to providing our budgeting services. All data processing activities are conducted with appropriate security measures and in accordance with UK data protection regulations.

3 Data Sharing and Third Parties

Primebridgecap maintains strict control over your personal information and limits data sharing to essential service providers who help us deliver our budgeting platform. We work with trusted partners including cloud hosting providers, payment processors, and analytics services that assist with platform functionality and security.

  • Cloud infrastructure providers who host our secure servers and ensure platform availability
  • Payment processing companies that handle subscription transactions and billing operations
  • Security services that help protect against fraud and maintain data integrity
  • Analytics platforms that provide aggregated insights about platform usage and performance
  • Customer support tools that enable us to respond effectively to user inquiries

All third-party partners are carefully vetted and bound by strict confidentiality agreements. They can only access the minimum data necessary to perform their specific functions and are prohibited from using your information for their own purposes. We regularly review these partnerships to ensure they meet our privacy and security standards.

In rare circumstances, we may disclose information if required by law, court order, or to protect the safety and security of our users. We will always notify users of such disclosures unless legally prohibited from doing so.

4 Your Privacy Rights

Under UK data protection law, including the UK GDPR and Data Protection Act 2018, you have several important rights regarding your personal information. These rights are designed to give you control over how your data is used and ensure transparency in our data processing activities.

Right of Access: You can request a copy of all personal information we hold about you, including details about how it's being used and who it's shared with.

Right to Rectification: If any of your personal information is inaccurate or incomplete, you can request that we correct or update it promptly.

Right to Erasure: You can request deletion of your personal information in certain circumstances, such as when it's no longer needed for the original purpose.

Right to Data Portability: You can request a copy of your data in a structured, machine-readable format to transfer to another service provider.

To exercise any of these rights, simply contact us using the information provided below. We typically respond to requests within one month, though complex requests may take longer. There's usually no charge for exercising these rights, but we may charge a reasonable fee for excessive or repetitive requests.

5 Data Security and Retention

Protecting your financial information is our top priority. We employ industry-standard security measures including encryption, secure data transmission protocols, and regular security audits. All sensitive data is encrypted both in transit and at rest, using advanced encryption standards that meet banking-level security requirements.

Our security infrastructure includes firewalls, intrusion detection systems, and continuous monitoring for suspicious activities. Access to personal data is strictly limited to authorized personnel who require it for their job functions, and all staff undergo regular privacy and security training.

We retain your personal information only as long as necessary to provide our services or as required by law. Account information is typically retained while your account remains active, plus a reasonable period afterward to handle any account-related issues. Financial data you input is kept according to your preferences, with options to delete historical data at any time.

When data is no longer needed, we securely delete it using methods that prevent recovery. This includes secure deletion from backup systems and any physical storage media that may have contained your information.

6 Cookies and Tracking Technologies

Primebridgecap uses cookies and similar technologies to enhance your browsing experience and provide personalized features. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in, and analyze how our website is used.

We use essential cookies that are necessary for basic website functionality, such as maintaining your login session and remembering your security preferences. These cookies cannot be disabled without affecting core platform features.

Additionally, we use analytics cookies to understand how users interact with our platform, which pages are most popular, and where improvements might be needed. These cookies collect anonymized data and help us make informed decisions about platform development.

You can control cookie preferences through your browser settings, though disabling certain cookies may impact your ability to use all platform features. We provide detailed information about our cookie usage in our cookie policy, which is available separately from this privacy policy.

7 International Data Transfers

While Primebridgecap primarily processes data within the UK, some of our service providers may be located in other countries. When we transfer personal information outside the UK, we ensure appropriate safeguards are in place to protect your data according to UK data protection standards.

We only transfer data to countries that have been deemed to provide adequate protection by the UK government, or to organizations that have implemented appropriate technical and organizational measures. This includes using Standard Contractual Clauses approved by UK authorities or working with providers certified under recognized privacy frameworks.

All international transfers are carefully assessed to ensure they maintain the same level of protection you would expect if your data remained within the UK. We regularly review these arrangements to ensure they continue to meet evolving privacy standards.

8 Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we'll notify you through your registered email address or by displaying a prominent notice on our website.

Minor updates, such as clarifications or contact information changes, may be made without prior notice. We encourage you to review this policy periodically to stay informed about how we protect your information.

Continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you can exercise your right to delete your account and discontinue using our services.

For privacy-related questions or to exercise your rights, contact us at:
support@primebridgecap.com
2, 69 Above Bar St, Southampton SO14 7FE, United Kingdom
+441902674999

This privacy policy is effective as of January 15, 2025, and was last updated on January 15, 2025.